University of Missouri - Columbia 2010 - 2015

Doctor of Education - Educational Leadership and Policy Analysis

Missouri State University 2004 - 2005

Master of Science Degree in Instructional Media Technology; Springfield, MO.

  • Major: Instructional Technology/Instructional Design
  • Project paper: Web-based Multimedia Design Learning for the Health Insurance Portability and Accountability Act (HIPAA).
  • Gained expertise in the development of designing instruction using various authoring tools
  • Concentrated on instructional design and development, course design and development, technology and programming, and research methods
  • Worked full-time at Missouri State while pursuing my graduate degree

Nova Southeastern University 1995 - 1997

Master of Business Administration Degree; Ft. Lauderdale, FL.

  • Major: Business Administration
  • Other: Focused on the business administration and management within corporate organizations

University of the West Indies 1985 - 1992

Bachelor of Science Degree; Kingston, Jamaica.

  • Major: Electronic Physics and Mathematics
  • Other: Worked as a contractor to Texaco Caribbean Inc.

Technical Expertise

This is a summary of my technical expertise as it pertains to instructional design and web technologies.

Performance Analyze, Develop, Design, Test, Implement, Evaluate, and Improve eLearning content performance. Experience in Technical Writing and Project Management.
Cross Browser Compatibility Sophisticated CSS and XHTML that works equally well in all modern browsers and degrades gracefully in the aging 6.X browsers, which receive all of the content with simplified style. IE 5.0, 5.5, 6.0, 7.0, IE Mac 5.2, Firefox, Netscape, Safari, and Opera.
Markup and Programming Languages XHTML, HTML, CSS, XML, PHP, ASP, jQuery, and basic SQL, Actionscript (basic use), and Javascript.
CMS WordPress and WebPress
LMS Canvas, Blackboard Learn 9.1, Avatar, Realizeit, Moodle, and Campus Pack ePortfolio Application
Multimedia Tools GIMP, Adobe Photoshop, Adobe Dreamweaver, Adobe Flash Professional, Microsoft Office 2007 Suite, Microsoft Project and Publisher, Audacity, Open Office, Adobe Premiere Pro, and Fireworks, Reallusion iClone, and Final Cut Pro 5.0.
Authoring Tools Adobe eLearning Suite, Adobe Presenter, Adobe Acrobat DC, Articulate Storyline360 software, Articulate Rise360, Lectora Professional Publishing Suite (ver. 9.3), Lectora Inspire, Snap! by Lectora, Learning Objects Campus Pack tool, Camtasia and Snagit software, Media Semantics Avatar builder, Respondus Exam, StudyMate and Lockdown Browser, Softchalk application, and Adobe Visual Communicator.
Web Conferencing Systems Zoom, Adobe Connect, BigBlueButton, Microsoft Teams, Blackboard Collaborate Ultra, Google Meet, BlueJeans, WebEx
Computing Systems Windows and Mac OS; AS/400 Server, Tablet Devices
Accessibility WAI A - AAA, including; alt text, long descriptions, labels, forms, color analysis, tables, structural markup, abbreviations, tab order, keyboard shortcuts, skip links, consistency, and navigation, and the U.S. law, Section 508. Knowledge of JAWS screen reader




Database Technologies

SQL, SQL Server Management Studio, MySQL, mysql, PHPMyadmin

Survey, Statistical, and Data Analytics Tools

Qualtrics and SurveyShare (Survey and Questionnaire) Applications; SPSS Statistical Application, Tableau, R Python, and MatLab


  1. Knowledge of SCORM/AICC Standards
  2. Utilization of communication tools for stronger collaboration among instructional developers and Subject Matter Experts such as Zoom, Microsoft Teams, Adobe Connect and Webex
  3. Experience working with Tableau application to create learning analytics dashboards for reporting
  4. Multimedia Production using Articulate Storyline360 and Rise360, Captivate, and Camtasia software
  5. Experience in utilizing effective needs analysis, program design, course development, evaluation process (ADDIE)
  6. Wide Experience with Quality Matters Rubric and Peer Assessment
  7. Adult-Learning Theory, Assessments, Formative and Summative Evaluations
  8. Deliver workshops on teaching through technology via virtual and face-to-face workshops
  9. Assisting Subject Matter Experts in the use of Lecture Capture and video screencasting tools
  10. Using Quality Matters rubric for guidance in course development peer review
  11. Assist faculty throughout course development by providing support on pedagogy, and course design
  12. Curriculum Design and Content Development
  13. Blended training experience (classroom, online, and print-based learning solutions)
  14. Needs Analysis, Performance Evaluation, Assessment Instrument design (surveys, questionnaires)
  15. Project Management using
  16. Evaluate, Design and Development of Online Learning modules
  17. Storyboarding and Script Writing
  18. Web Conferencing tools for training, web collaborations and virtual meetings (Zoom, Microsoft Teams, and Webex)
  19. Experience in implementing accessibility, usability, and functionality testing methods
  20. Audio/Video Development
  21. Experienced in implementing and utilizing Accessibility Standards (Section 508)
  22. Experience in developing simulation and soft-skills training for CBT and WBT
  23. Experience in implementing accessibility, usability, and functionality testing methods
  24. Course development rubrics to evaluate the design of online and blended courses
  25. Web 2.0 tools for social learning and reflection (journals, blogs, eportfolios, wiki, discussion boards)
  26. Effective in Project Management of course course development and implementation
  27. Strong business and organizational skills

Work History

University of North Carolina at Charlotte

Senior Instructional Technologist 05/16/2016 - Present

Primary responsibility is designing, developing, implementing, and evaluating key instructional programs and projects for colleges, departments, faculty, and instructional staff. To enable the effective and efficient use of supported campus learning management systems and learning technologies. Advocating and consulting on best practices in pedagogy, and peer-reviewed standards for course design, development, and implementation. Position is in the Center for Teaching and Learning (CTL).

  • Leverage educational technologies in support of instructional goals
  • Project lead for institution-wide implementation of learning analytics initiatives
  • Consultant on adaptive technology strategies and pedagogical methodologies for UNC System
  • Project co-lead for adaptive learning and learning analytics for STEM courses
  • Researching and advocating best practices with the Canvas learning management system
  • Administer and support professional development workshops on instructional methodologies
  • Development of assessment models for evidence of competency and mastery levels
  • Instructional representative on the Classroom Support Advisory group
  • Consult on assessment and outcomes implementation for STEM courses
  • Project lead for video development processes for instructional purposes for teaching and learning
  • Support BYOD initiative for Student Response Systems for university academic units
  • Application of instructional strategies and pedagogical methodologies
  • Support course redesign and instructional initiatives utilizing course design rubrics

Instructional Technologist 08/05/2013 - 05/13/2016

Primary responsibility is working closely with College of Health and Human Services (CHHS) faculty to review the effectiveness of various technologies to support or enhance accepted pedagogy. Position is a dual position within the Center for Teaching and Learning supporting campus-wide initiatives in matters of teaching and learning.

  • Leverage various technologies in support of instructional goals
  • Develop and present instructional workshops for both CHHS and university audiences
  • Support faculty in the intentional use of “Bring Your Own Device” methodology in teaching
  • Instructional advisor for CHHS supporting inter-departmental teaching and learning projects
  • Engaged in student learning and success initiatives
  • Utilizing Quality Matters Rubric in Course Design and Faculty Development
  • Course development initiative utilizing Quality Matters rubric across the campus

Missouri State University, Springfield, MO

Instructional Designer 01/10/2011 - 07/19/2013

My primary job duty as the Instructional Designer is production, administration, and coordination of instructional materials in any modality, including face-to-face, in order to enhance the pedagogy of any class. In collaboration with faculty, the Instructional Designer has production, design, and operational responsibilities for class materials presented through online and blended modalities which includes face-to-face interactions and the integration of face-to-face learning content into blended courses in a pedagogical manner. The Instructional Designer works closely with faculty to develop pedagogically effective distance learning and face-to-face methodologies.

  • Collaborate with the instructional community in any teaching modality, including online, blended, and face-to-face to enhance the pedagogy of any class.
  • Supervising and developing instructional modules for faculty in support of online and blended instruction
  • Creating documentation related to the online and blended courses and development of course modules (video and print-based instruction)
  • Recommending and assisting in the conceptualization of appropriate supplemental course materials for accomplishing course objectives in online and blended learning environments, including print-based and multimedia-based materials.
  • Reviews and assesses new and existing online and blended courses for technical and pedagogical content, whether the content is delivered online or face-to-face.
  • Addressing the instructional needs of faculty, staff, and students and contributing to creating effective and quality learning environments by working as part of a team consisting of other Instructional Designers, audio/video specialists, the Production Manager, the Instructional Technology Coordinator, and technical specialists in developing instructional modules, courses, and programs.
  • Advancing the University’s online and blended learning systems and protocols by working cooperatively and collaboratively with other University departments and units.
  • Improving the level of understanding of the instructional community by providing workshops on the instructional design elements of the online and blended delivery of course materials and the pedagogical integration of face-to-face and online instructional components in a blended course
  • Creating workshop materials for web and face-to-face delivery of online and blended courses, and creating fully web-based workshops that support and promote issues related to online and blended course delivery.
  • Remain competent and current by reading professional journals, researching the literature on online, blended, and face-to-face course delivery and best practices

Research & Instructional Design Coordinator 08/2006 - 01/07/2011

Lead instructional technology designer and web and database developer for the Offices of Sponsored Research and Programs, Graduate College, office of Research Compliance, and the Office of Research and Economic Development. Develops Compliance curricula soft-skills, and web-based training modules. Support the department’s technology & web infrastructure.

  • Streamlined the department website using strong web and accessibility standards leading to increased visibility and awareness of the functions of sponsored research and programs
  • Serves as a an institutional technology support specialist for multiple departments on Learning Management Implementation; Development of eCommerce sites for non-credit course support; Serves as implementation specialist of various university projects on compliance learning projects.
  • Uses multiple authoring tools in the development and design of interactive learning modules
  • Institute various web forms and databases for strong search capability and research needs for researchers
  • Develops online and classroom curriculum materials for compliance and research training needs
  • Uses assessment and evaluation tools to gauge course design and user learning experience
  • Member (Administrator) of the university's Learning Management System Implementation Team
  • Managed the successful development and deployment of compliance and research materials leading to the training of over 3,600 learners
  • Provided and implemented hardware, SQL database, and software support for the sponsored research department leading to greater access to an integrated training and production server system
  • Contributed to the department’s newsletter and blog as Editor, delivering sponsored programs information that is timely, accurate, and relevant

Graduate Assistant – Training Coordinator 06/2004 – 07/2006

Lead person for the development of the department web site and instructional program for the office of Sponsored Research and Programs. Developed compliance curricula and web-based training modules. Administered the department’s computer systems and infrastructure.

  • Administered all website development needs for the department
  • Administered the department’s database needs for the management of externally funded projects
  • Managed conversion of compliance and research materials to the department website
  • Provided hardware and software support for the department
  • Used storyboarding techniques, developed multimedia and online learning content, and visual concepts for the creation of Human subjects, Animal subjects and Biosafety compliance programs
  • Member of the Academic Integrity Committee providing guidance on ethical conduct
  • Supported the future development needs of the web-based Grants Management system

First Assembly of God, Continuing Education, Griffin, GA

Volunteer Computer Instructor for Adult Educational classes 7/2003 – 12/2003

Computer Instructor (Volunteer)

  • Developed a course curriculum for MS Word, Excel, PowerPoint, Access, Internet Explorer, Outlook, Internet-related classes
  • Lead instructor of computer educational classes supporting the training of over 45 adult learners

Athens Regional Medical Hospital and Athens Regional Library, Athens, GA

Software instructor and Database Support (Volunteer) 07/2002 – 09/2002

Provided assistance with data processing and user training on AS/400 and Windows PC

  • Developed course curriculum for MS Word, Excel, PowerPoint, Access, Internet Explorer, Outlook, Internet-related classes
  • Provided database support and data entry on AS/400 server
  • Conducted software user training for over 75 adult learners

Texaco Caribbean Inc., Information Technology Department, Kingston, Jamaica

Supervisor, I.T. Department08/1992 – 09/2000

Systems Administrator with direct responsibilities for company information technology operations for the country.

  • Managed project plan and successfully implemented the Compliance/Disaster Recovery Information Technology projects that were on time, within budgets, with strong return on investments
  • Developed and implemented hardware and software system training courses for over 120 learners
  • Developed and administered systems including AS/400, Business Enterprise Software, Internet, and Intranet, LAN, WAN, Windows systems and Cisco Routers
  • Applied instructional design strategies for strong course design and implementation processes
  • Developed training materials for the AS/400 and the Accounting Module (BPCS) that strengthened the productivity of employees within the accounting and operations department
  • Performed needs assessments and gap analyses for each department to determine appropriate ERP-related course content that lead to a more streamlined process of implementing the system
  • Managed the successful installation and support of Point-of-Sale system at all 15 Company-run service stations within accepted deadlines and within budget
  • Installation and maintenance of in-house Customer Lubricant marketing software system that supported the work of the petroleum engineer
  • Provided analysis and statistical reporting for marketing department that strengthened their ability to gauge the needs of the market, based on product delivery and sales

Awards and Accomplishments

  1. Course completion: “Data Science and Big Data Analytics” Spring 2021 - MIT XPRO
  2. Completion of Educause course: “Telling your Story with Data” – Spring 2020
  3. Co-Presenter at UNC Cause 2018 conference on the topic, “Summer Video Camp for Faculty: Lights. Camera. Action! @ UNC Charlotte” – Fall 2018
  4. Presenter at TIDE Symposium, University of North Carolina System – Spring 2018 – “Outcomes and Rubrics: Measuring Student Success”
  5. Implemented solution for the use of videos in Nursing Simulation Clinical Labs - 2015
  6. Co-Leader of Quality Matters Initiative at UNC Charlotte - 2015
  7. "Boot Camp" Instructional Design workshop for Education faculty - 2013
  8. Presentation on Video Gadgets and Designing online modules using Softchalk - 2012
  9. Completed Applying the QM Rubric (APPQMR) - 2012
  10. Responsible for training and consultation for various authoring tools for faculty - 2012
  11. Boot Camp training for subject matter experts - blended and online courses
  12. Implementation of virtual rooms using Adobe Connect for class negotiations and group discussion meetings as a component of course redesign projects - 2011
  13. Worked with the Human Resources Training department in the development of online simulation training for the new Learning Management System made available to the university community for profesional development - 2010
  14. Developed and implemented a university-wide plagiarism compliance training course - 2008
  15. Development of online compliance modules used by all researchers within the University - 2007
  16. Implemented Moodle Learning Management System for internal course development/training - 2007
  17. Member, Committee to select a Learning Management System for the Human Resource Department, Missouri State University, 2005
  18. Member, Association of Educational Communications and Technology (AECT), Missouri State University, Fall 2005 – present
  19. Created Resource Software group to assist in training and system support across all departments, Texaco Caribbean Inc. 1998 – 2000
  20. Master Instructor for Microsoft Office Software and BPCS Financial Enterprise software system, Texaco Caribbean Inc. 1999 – 2000
  21. Participant, Review of Standards on the AS/400 Server, PC/Server Networks and Year 2000 compliance for Texaco LA/WA group, 1999 – 2000
  22. Member, Project Management Institute (PMI), 1998 – 2001
  23. Completed Certificate in Project Management, 1999

Conference Presentations

DLSU Research Congress 2021

Co-author on Learning Design: “What’s in a Lesson? Learning Design Elements in Computing Courses” – Spring 2021

UNC System Digital Learning Innovation Presentation - December 2020

Co-Presenter of: “Structural Framework in Adaptive Learning for Student Success” – Fall 2020

National Institute for Learning Outcomes Assessment

Co-author of Assessment Research paper: “Using Learning Management Systems for Assessment of Culturally Responsive Assessment Practices” – Spring 2020

AALHE 2019 Annual Conference - Spring 2019

Co-presenter: “Enhancing Student Outcomes Measures through Culturally Relevant Assessment Practices”

UNC Cause 2015 10/2015

Co-Presenter at UNC Cause 2015 conference on the topic, “Lessons Learned, Tried and Proven: Fostering Quality Matters @ UNC Charlotte” – Fall 2015

7th Int'l Conference on Education and New Learning Technologies, 08/2015

Presented paper (virtual) at the 7th International Conference on Education and New Learning Technologies. B. Wood, T. Moore-Harrison, T. Turner, M. Moore, B. Richards (2015) Technology and Kinesiology Education: BYOD in Large Courses, EDULEARN15 Proceedings, pp. 7199-7205.

UNC Cause 2014 10/2014

Co-Presenter at UNC Cause 2014 conference on the topic, “Days of Future Present: BYOD in Kinesiology Large Courses” – Fall 2014

Faculty Center for Teaching and Learning, 27th Showcase, 2012, 08/2012

Co-Presenter at the Showcase, on the topic, "Blended Format in Multi-Instructor, Activity-Based, Technology-Based and Manipulative-Based Courses"

Faculty Center for Teaching and Learning, 26th Showcase, 2011, 08/2011

Presenter at the Showcase, on the topics, "There's More to Google Earth than Just Finding Your House" and "Introduction to Creating ePortfolios"

Missouri Distance Learning Association, (MODLA)07/2011

Presenter at the 2011 conference, on the topic, "Implementing Digital Professor Academy as a community of learning"

Chicago Lectora User Group Presentation, (CLUG)02/2009

Presenter at the User Group meeting, on the topic, "Implementing JavaScript into Lectora for an interactive experience"

Helix Conference for Higher Education03/2009

Presenter at the Helix Conference for Higher Education, on the topic, "Developing Export Control e-Learning for Researchers"

HigherEdWeb Conference11/2008

Presented a poster at the HigherEdWeb Conference, on the topic, "Negotiating the Compliance Maze: Developing Export Control e-Learning for Researchers"

RCET Conference2006 - 2009

Southwest Education and Technology Conference Presenter on various Instructional Development topics, Spring 2006, Spring 2008 and Spring 2009

American Society for Training and Development (ASTD)09/2006

Participant, Meeting on "Technology and its Role in Training" (meshing communication and technology for training); Local Chapter of American Society for Training and Development (ASTD)

Final Thesis/Project Presentation

Presented paper on "Web-based multimedia course on Health Insurance, Portability, and Accountability Act (HIPAA)" for final project with accompanying paper, Fall 2005

RCET Conference 04/2005

Southwest Education and Technology Conference Presenter on "Using authoring software to create custom multimedia courses"


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