Expertise
This is a summary of my technical expertise as it pertains to instructional design and enterprise-wide digital transformation.
| Performance | Knowledgeable with the Analyze, Develop, Design, Implement, Evaluate [ADDIE] model | Revise, and Enhance eLearning content performance | Experienced in developing clinical leader, general insurance, change management and leadership workforce courses | Experienced in leading Cross-Functional Team | Leveraging of Learner Assessment and Analytics for course improvement | Project management of design, development, and delivery work |
|---|---|
| AI Knowledge | Competent in the use of AI LLM with prompts for storyboarding, automation, idea generation, scaffolding adaptive learning strategies, content and image creation and manipulation, code design framework, recommending personalized learning paths, analyzing assessment question types, simulating emmersive learning, enhancing accessibility, and analyzing anonymous learning data |
| Learning Design | Adaptive Tool Development for Corporate & Higher Education Learners | Creation & Development Of Pedagogical Solutions | Curriculum development of large workforce programs | Instructional Learning Design, Storyboarding, Content Development, and Training | Assessment Of Learning Design Patterns | Delivery Of Workforce Training (eLearning& ITL/VILT) | Learner Assessment & Intervention |
| Cross Browser Compatibility | Sophisticated CSS and XHTML that works equally well in all modern browsers and degrades gracefully in the aging 9.X browsers, which receive all of the content with simplified style. IE 9.0 IE Mac, Edge, Firefox, Chrome, and Safari. |
| Markup and Programming Languages | XHTML, HTML, CSS, XML, PHP, ASP, jQuery, Python, basic SQL, and Javascript. |
| CMS | WordPress and WebPress |
| LMS | Canvas, Blackboard Learn, Avatar, Realizeit, Moodle, and Campus Pack ePortfolio Application |
| Multimedia Tools | GIMP, Adobe Photoshop, Microsoft Office 365, Microsoft Project and Publisher, Audacity, Open Office, Adobe Premiere Pro, and Fireworks, Reallusion iClone, and Final Cut Pro. |
| Authoring Tools | Adobe Captivate, Adobe Acrobat, Articulate Storyline 360 software, Articulate Rise 360, Lectora Professional Publishing Suite, Learning Objects Campus Pack tool, Camtasia and Snagit software, Media Semantics Avatar builder, Respondus Exam, StudyMate and Lockdown Browser, Softchalk application, and Adobe Visual Communicator. |
| Web Conferencing Systems | Zoom, Adobe Connect, BigBlueButton, Microsoft Teams, Blackboard Collaborate, Google Meet, BlueJeans, WebEx for ILT/VILT delivery |
| Computing Systems | Windows and Mac OS; AS/400 Server, Desktop, Laptop, and Tablet Devices |
| Accessibility | WAI A - AAA, including; alt text, long descriptions, labels, forms, color analysis, tables, structural markup, abbreviations, tab order, keyboard shortcuts, skip links, consistency, and navigation, and the U.S. law, Section 508. Knowledge of JAWS screen reader |
Professional Experience
Realizeit LLC
Senior Learning Solutions Designer (remote) 04/2021 - 08/2025
Primary Responsibility
Senior project manager for full course development, delivery, support, assessment, and reporting lifecycle for an adaptive learning platform. Leading cross-functional teams to design, develop and implement client content that delivers individualized adaptive experience for each learner. Advocating and consulting on best practices in adult learners for program design, development, and implementation.
Performance
- Instructional Designer Focus - Developed and designed comprehensive training programs, including compliance, upskilling, and professional courses, by applying instructional design principles and data analytical standards
- Learning Technology & Computational Generative AI Focus - Implemented diverse adaptive learning solutions by leveraging computational and generative AI to design, develop, and deliver engaging e-learning courses for global clients
- Learning Solutions Focus - Conceptualized and executed end-to-end learning strategies, from needs analysis to delivery, ensuring accessibility and functionality through rigorous testing and collaboration with international partners
- Sales Demos and Enablement – Execute persuasive sales presentations that demonstrate the adaptive learning platform value propositions, guiding prospects from product discovery through training adoption to measurable engagement outcomes while addressing specific organizational needs and learner preferences
University of North Carolina at Charlotte
Senior Instructional Technologist 05/2016 - 04/2021
Primary Responsibility
Designing, developing, implementing, and evaluating key instructional programs and projects for colleges, departments, faculty, and instructional staff. To enable the effective and efficient use of supported campus learning management systems and learning technologies. Advocating and consulting on best practices in pedagogy, and peer-reviewed standards for course design, development, and implementation. Position is in the Center for Teaching and Learning (CTL).
Performance
- Project lead for institution-wide implementation of learning analytics initiatives
- Senior Learning Technology Strategist - Led institution-wide learning analytics initiatives, developing adaptive learning strategies and pedagogical methodologies to improve outcomes in STEM courses
- Instructional Design & Technology Lead - Developed and implemented comprehensive learning initiatives, including adaptive technology and assessment models, and led professional development workshops to improve instructional methodologies
- Project Lead, Learning Initiatives - Spearheaded projects to implement adaptive technology and learning analytics, redesigning courses and establishing video development processes to enhance student mastery and competency
Instructional Technologist 08/2013 - 05/2016
Primary Responsibility
Collaborating and consulting with the College of Health and Human Services (CHHS) faculty to review the effectiveness of various technologies to support or enhance accepted pedagogy. Position is a dual position within the Center for Teaching and Learning supporting campus-wide initiatives in matters of teaching and learning.
Performance
- Instructional Technology Liaison - Served as a key liaison for faculty and students, leveraging instructional technologies to advance learning goals and supporting the university-wide course development initiative
- Instructional Consultant/Advisor - Advised faculty on instructional best practices and technology integration, including "Bring Your Own Device" (BYOD) methodologies, while leading university-wide professional development workshops
- College Liaison for Learning Advancement - Supported instructional goals across a college by advising on technology and pedagogical strategies, collaborating on inter-departmental projects, and leading initiatives for campus-wide course development
Missouri State University, Springfield, MO
Instructional Designer 07/2011 - 07/2013
Primary Responsibility
Lead Instructional Designer for production, administration, and coordination of instructional materials in any modality, including face-to-face, in order to enhance the pedagogy of any class. In collaboration with faculty, the Instructional Designer has production, design, and operational responsibilities for class materials presented through online and blended modalities which includes face-to-face interactions and the integration of face-to-face learning content into blended courses in a pedagogical manner. The Instructional Designer works closely with faculty to develop pedagogically effective distance learning and face-to-face methodologies.
Performance
- Instructional Design Consultant - Led faculty consultations on course design and delivery, spearheading research-oriented projects and promoting pedagogical best practices for online and blended learning
- Online Learning Specialist - Directed the use of the Quality Matters rubric to ensure high-quality course development, while also designing and delivering professional development courses for faculty
- Learning Solutions Lead - Advised faculty on designing course materials and learning activities, conducted research projects, and delivered professional development on online and blended modalities to improve instructional quality
Research & Instructional Design Coordinator 08/2006 - 07/2011
Primary Responsibility
Lead instructional technology designer and web and database developer for the Offices of Sponsored Research and Programs, Graduate College, office of Research Compliance, and the Office of Research and Economic Development. Develops Compliance curricula soft-skills, and web-based training modules. Support the department’s technology & web infrastructure.
Performance
- Collaborated with faculty members by leveraging instructional technologies that supported their instructional goals
- Senior Instructional Designer - Developed and deployed online and classroom curriculum for compliance and research training, leading to the successful training of over 3,600 learners
- Learning & Development Manager - Secured external funding and managed the successful development of compliance materials, implementing SQL database and hardware solutions to enhance access for faculty
- Curriculum & Technology Lead - Managed the entire learning lifecycle, from curriculum development and grant writing to technology implementation and assessment, in collaboration with the Institutional Review Board (IRB) to advance critical compliance programs
Graduate Assistant – Training Coordinator 06/2004 – 07/2006
Primary Responsibility
Lead coordinator for the development of the department web site and instructional program for the office of Sponsored Research and Programs. Developed compliance curricula and web-based training modules. Administered the department’s computer systems and infrastructure.
Performance
- Administered all website development needs for the department
- Administered the department’s database needs for the management of externally funded projects
- Managed conversion of compliance and research materials to the department website
- Provided hardware and software support for the department
- Used storyboarding techniques, developed multimedia and online learning content, and visual concepts for the creation of Human subjects, Animal subjects and Biosafety compliance programs
- Member of the Academic Integrity Committee providing guidance on ethical conduct
- Supported the future development needs of the web-based Grants Management system
First Assembly of God, Continuing Education, Griffin, GA
Volunteer Computer Instructor for Adult Educational classes 07/2003 – 12/2003
Primary Responsibility
Computer Instructor (Volunteer)
Performance
- Developed a course curriculum for MS Word, Excel, PowerPoint, Access, Internet Explorer, Outlook, Internet-related classes
- Lead instructor of computer educational classes supporting the training for adult learners
Athens Regional Medical Hospital and Athens Regional Library, Athens, GA
Software instructor and Database Support (Volunteer) 07/2002 – 09/2002
Primary Responsibility
Provided assistance with data processing and user training on AS/400 and Windows PC
Performance
- Developed course curriculum for MS Word, Excel, PowerPoint, Access, Internet Explorer, Outlook, Internet-related classes
- Provided database support and data entry on AS/400 server
- Conducted software user training for adult learners
Texaco Caribbean Inc., Information Technology Department, Kingston, Jamaica
Supervisor, I.T. Department08/1992 – 12/2000
Primary Responsibility
Systems Administrator with direct responsibilities for company information technology operations for the country.
Performance
- Managed project plan and successfully implemented the Compliance/Disaster Recovery Information Technology projects that were on time, within budgets, with strong return on investments
- IT Project and Training Manager - Managed complex IT projects, including compliance and disaster recovery initiatives, while developing and delivering targeted training on hardware and software systems for adult learners
- Senior Systems Implementation Lead - Led the successful implementation of ERP and Point-of-Sale systems, conducting needs assessments and developing training materials that increased employee productivity and streamlined business processes
- Technology & Training Specialist - Directed IT and training initiatives from start to finish, managing projects on time and on budget, and providing strategic analysis to improve both system deployment and departmental productivity
Education
University of Missouri - Columbia 2010 - 2015
Doctor of Education - Educational Leadership and Policy Analysis
- Major: Educational Leadership/Policy Analysis
- Dissertation: Directors of University Teaching and Learning Centers (TLCs): An Examination of Leadership Challenges based on Administrative Policies and Institutional Culture
- Focus on educational issues, policies and practices
- Concentrated on knowledge that improves the quality of, and equitable access to, educational opportunities
- Develop partnerships with leaders and policy makers, local, state, and national organizations
- Worked full-time as Instructional Designer while pursuing my graduate degree
Missouri State University 2004 - 2005
Master of Science Degree in Instructional Media Technology; Springfield, MO.
- Major: Instructional Technology/Instructional Design
- Project paper: Web-based Multimedia Design Learning for the Health Insurance Portability and Accountability Act (HIPAA).
- Gained expertise in the development of designing instruction using various authoring tools
- Concentrated on instructional design and development, course design and development, technology and programming, and research methods
- Worked full-time at Missouri State while pursuing my graduate degree
Nova Southeastern University 1995 - 1997
Master of Business Administration Degree; Ft. Lauderdale, FL.
- Major: Business Administration
- Other: Focused on the business administration and management within corporate organizations
University of the West Indies 1985 - 1992
Bachelor of Science Degree; Kingston, Jamaica.
- Major: Electronic Physics and Mathematics
- Other: Worked as a contractor to Texaco Caribbean Inc.
Relevant Skills
Web
HTML, XHTML, HTML5, PHP, ASP, XML, CSS, jQuery
Database Technologies
SQL, SQL Server Management Studio, MySQL, mysql, PHPMyadmin
Experienced in using Survey, Statistical, and Data Analytics Tools
Qualtrics and SurveyShare (Survey and Questionnaire) Applications; SPSS Statistical Application, Tableau, Python, and MatLab
Specialities
- Knowledge of SCORM/AICC Standards
- Possess exceptional oral and written communication skills with the ability to influence internal and external stakeholders
- Utilization of communication tools for stronger collaboration among instructional developers and Subject Matter Experts such as Zoom, Microsoft Teams, Adobe Connect and Webex
- Experience working with Tableau application to create learning analytics dashboards for reporting
- Experience with the Canvas, Blackboard Learn, Moodle, and Desire2Learn learning environments
- Excellent communication skills across a range of stakeholders and cross-functional teams
- Multimedia Production using Articulate Storyline360 and Rise360, Captivate, and Camtasia software
- Experience in utilizing effective needs analysis, program design, course development, evaluation process (ADDIE)
- Wide Experience with Quality Matters Rubric and Peer Assessment
- Adult-Learning Theory, Assessments, Formative and Summative Evaluations
- Deliver workshops on teaching through technology via virtual and face-to-face workshops
- Assisting Subject Matter Experts in the use of Lecture Capture and video screencasting tools
- Using Quality Matters rubric for guidance in course development peer review
- Experienced with data analysis to inform programs and practices
- Assist faculty throughout course development by providing support on pedagogy, and course design
- Experienced with collaboration and documentation tools/platforms (ex. SharePoint, Office365, OneNote, Google Drive, Teams).
- Curriculum Design and Content Development
- Blended training experience (classroom, online, and print-based learning solutions)
- Needs Analysis, Performance Evaluation, Assessment Instrument design (surveys, questionnaires)
- Project Management using Monday.com
- Evaluate, Design and Development of Online Learning modules
- Storyboarding and Script Writing
- Web Conferencing tools for training, web collaborations and virtual meetings (Zoom, Microsoft Teams, and Webex)
- Experience in implementing accessibility, usability, and functionality testing methods
- Experience with Audio/Video development
- Experienced in implementing and utilizing Accessibility Standards (Section 508)
- Experience in developing simulation and soft-skills training for CBT and WBT
- Experience in implementing accessibility, usability, and functionality testing methods
- Practitioner of learning analytics for learner experience and performance
- Strong knowledge of SCORM/AICC Standards (creation and integration in LMSs)
- Experienced in developing simulation and soft-skills training using multiple authoring software
- Effective in Project Management of course course development and implementation
- Strong business and organizational skills
Portfolio
Instructional Design and Simulations Training
Graphic and Web Design
Instructional Presentations and Blog
Video and Instructional Guides
Writing Samples
Presentations and Tutorials
Awards and Accomplishments
- Course completion: “Data Science and Big Data Analytics” Spring 2021 - MIT XPRO
- Completion of Educause course: “Telling your Story with Data” – Spring 2020
- Co-Presenter at UNC Cause 2018 conference on the topic, “Summer Video Camp for Faculty: Lights. Camera. Action! @ UNC Charlotte” – Fall 2018
- Presenter at TIDE Symposium, University of North Carolina System – Spring 2018 – “Outcomes and Rubrics: Measuring Student Success”
- Implemented solution for the use of videos in Nursing Simulation Clinical Labs - 2015
- Co-Leader of Quality Matters Initiative at UNC Charlotte - 2015
- "Boot Camp" Instructional Design workshop for Education faculty - 2013
- Presentation on Video Gadgets and Designing online modules using Softchalk - 2012
- Completed Applying the QM Rubric (APPQMR) - 2012
- Responsible for training and consultation for various authoring tools for faculty - 2012
- Boot Camp training for subject matter experts - blended and online courses
- Implementation of virtual rooms using Adobe Connect for class negotiations and group discussion meetings as a component of course redesign projects - 2011
- Worked with the Human Resources Training department in the development of online simulation training for the new Learning Management System made available to the university community for profesional development - 2010
- Developed and implemented a university-wide plagiarism compliance training course - 2008
- Development of online compliance modules used by all researchers within the University - 2007
- Implemented Moodle Learning Management System for internal course development/training - 2007
- Member, Committee to select a Learning Management System for the Human Resource Department, Missouri State University, 2005
- Member, Association of Educational Communications and Technology (AECT), Missouri State University, Fall 2005 – present
- Created Resource Software group to assist in training and system support across all departments, Texaco Caribbean Inc. 1998 – 2000
- Master Instructor for Microsoft Office Software and BPCS Financial Enterprise software system, Texaco Caribbean Inc. 1999 – 2000
- Participant, Review of Standards on the AS/400 Server, PC/Server Networks and Year 2000 compliance for Texaco LA/WA group, 1999 – 2000
- Member, Project Management Institute (PMI), 1998 – 2001
- Completed Certificate in Project Management, 1999
Conference Presentations
DLSU Research Congress 2021
Co-author on Learning Design: “What’s in a Lesson? Learning Design Elements in Computing Courses” – Spring 2021
UNC System Digital Learning Innovation Presentation - December 2020
Co-Presenter of: “Structural Framework in Adaptive Learning for Student Success” – Fall 2020
National Institute for Learning Outcomes Assessment
Co-author of Assessment Research paper: “Using Learning Management Systems for Assessment of Culturally Responsive Assessment Practices” – Spring 2020
AALHE 2019 Annual Conference - Spring 2019
Co-presenter: “Enhancing Student Outcomes Measures through Culturally Relevant Assessment Practices”
UNC Cause 2015 10/2015
Co-Presenter at UNC Cause 2015 conference on the topic, “Lessons Learned, Tried and Proven: Fostering Quality Matters @ UNC Charlotte” – Fall 2015
7th Int'l Conference on Education and New Learning Technologies, 08/2015
Presented paper (virtual) at the 7th International Conference on Education and New Learning Technologies. B. Wood, T. Moore-Harrison, T. Turner, M. Moore, B. Richards (2015) Technology and Kinesiology Education: BYOD in Large Courses, EDULEARN15 Proceedings, pp. 7199-7205.
UNC Cause 2014 10/2014
Co-Presenter at UNC Cause 2014 conference on the topic, “Days of Future Present: BYOD in Kinesiology Large Courses” – Fall 2014
Faculty Center for Teaching and Learning, 27th Showcase, 2012, 08/2012
Co-Presenter at the Showcase, on the topic, "Blended Format in Multi-Instructor, Activity-Based, Technology-Based and Manipulative-Based Courses"
Faculty Center for Teaching and Learning, 26th Showcase, 2011, 08/2011
Presenter at the Showcase, on the topics, "There's More to Google Earth than Just Finding Your House" and "Introduction to Creating ePortfolios"
Missouri Distance Learning Association, (MODLA)07/2011
Presenter at the 2011 conference, on the topic, "Implementing Digital Professor Academy as a community of learning"
Chicago Lectora User Group Presentation, (CLUG)02/2009
Presenter at the User Group meeting, on the topic, "Implementing JavaScript into Lectora for an interactive experience"
Helix Conference for Higher Education03/2009
Presenter at the Helix Conference for Higher Education, on the topic, "Developing Export Control e-Learning for Researchers"
HigherEdWeb Conference11/2008
Presented a poster at the HigherEdWeb Conference, on the topic, "Negotiating the Compliance Maze: Developing Export Control e-Learning for Researchers"
RCET Conference2006 - 2009
Southwest Education and Technology Conference Presenter on various Instructional Development topics, Spring 2006, Spring 2008 and Spring 2009
American Society for Training and Development (ASTD)09/2006
Participant, Meeting on "Technology and its Role in Training" (meshing communication and technology for training); Local Chapter of American Society for Training and Development (ASTD)
Final Thesis/Project Presentation
Presented paper on "Web-based multimedia course on Health Insurance, Portability, and Accountability Act (HIPAA)" for final project with accompanying paper, Fall 2005
RCET Conference 04/2005
Southwest Education and Technology Conference Presenter on "Using authoring software to create custom multimedia courses"